Agent (Quotation by): The sales representative or contractor presenting the quotation

Autocad .dwg: The Autocad program is used by engineers to produce drawings. MIFAB provide drawings of their products in this format. These can be obtained from the product area of the web site.

Body Type: The type of MIFAB drain or cleanout body

Connection Type: The connection may be NH (no hub) P (push on) X (inside caulk) T (threaded) etc.

Contacts:The engineers, contractors etc. involved in the quotation

Cover Material: Cast Iron, Nickel Bronze etc. from which the drain or cleanout cover is constructed

Cross Reference:The MIFAB product code which is equivalent to the Watts or other competitor's number

Drain Discount: The discount applied to everything except access doors and trap primers

Engineer: The engineer who specified the job

Export Directory: This is where the .pdf, .xls, .xma and .xmb files exported from KQ are stored by default.

Header: The information at the top of the quotation

Manufacturer: These would be Zurn, Watts and other suppliers of specification plumbing products.

Mechanical Contractor: The mechanical contractor for the job

MIFAB Model: MIFAB product code

Multiplier: The factor used in applying a discount

Optional Variation: An option which can be added to a product i.e. (-C) membrane clamp which can be optionally added to a drain

Other Manufacturer: These would be manufacturers that you represent in addition to MIFAB

Primers / Doors Disc.: The discount applied to access doors and trap primers

Project: The construction project

Quotation: The document you will prepare with this program

Reference: The unique reference you assign to the quotation

Schedule: The number assigned by the engineer on the project specification

Series: A group of MIFAB models - usually the various sizes of a model

Submittal Sht.: Catalog page in the MIFAB catalog

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Q: How do I print the spec sheets for every item on a quotation?
A: Click [List of Submittals], then you can click to choose which ones you want to print. When you click [Print], they will all open for printing.

Q: How do I remove a few lines so that I can change to different models or sizes?
A: Hold down the "ctrl" key, then click on just the lines you want to delete. They will be highlighted. Now click [Delete Line]. Now highlight the line immediately BELOW where you want the new model and click [Insert Item].

Q: How do I show a customer both the List and Net prices on a quotation?
A: First print the quotation with the net prices, then go to [Edit Header] and click the "Normal" radio button on each tab. Print the quotation again as a list price quotation. The customer will have to compare the two, separate quotations, but they will be able to see both the list and net prices for every item.

Q: I went through the installation and got an error message. Who can help?
A: We handle support questions by e-mail. Reach us at: support@mifab.com with details and your telephone number. We will fix your problem.

Q: I exported several quotations and sent them in one file for updating. How does the person who receives them know what the reference numbers are?
A: You should give them the reference numbers in the email.

Q: How can I dress up the quotation with blank lines or custom comments?
A: Use the [Add Text] and [Insert Text]. Type whatever you like and [OK]. For a blank line, just put "-" in the line.

Q: I would like to quote just the Counterline Products or Parts
A: On the Cross Reference screen pull down "Counterline" or "Parts" in the Manufacturer: box

Q: I am working from MIFAB product numbers and do not want the other manufacturer columns to appear on my quotation.
A: [ Edit Header ], click Quotation Print Format MIFAB only.

Q: I am doing a discounted quotation, but the prices I see on the Cross Reference screen are the full price.
A: The discount is not calculated until you select lines and [ Add to Quotation ]. Then you see the discounted amount.

Q: I used [ Edit Price / Line ] and changed a price, but when I looked on the quotation, the price had not changed.
A: You must have clicked [ Cancel ] instead of [ OK ]. Try again.

Q: I forgot to add optional variations to a product. Can I do it now?
A: Yes, highlight the line you want to change and [ Edit Price / Line ], tick the Optional Variations and [ OK ].

Q: I changed the Reference Number on my quotation and now there is no sign of the old number.
A: Changing the Reference Number does only that. It does NOT make a copy of the quotation with the new number. If you exported the quotation before changing the number, the exported files still have the old number.

Q: I want to send the same quotation five times with a different agent name on each one.
A: To do this and save a copy of each quotation sent, [ Edit Header ], change the ageny name [OK ],[ Print Preview ], [ Export to .pdf] save as a different file name for each agent. Repeat as many times as necessary. Now when you have as many copies as you need, send each recipient an e-mail with an attachment, or use Adobe Acrobat to open each one and print or fax it.
To do this quickly with a print or fax copy just [ Edit Header ], change the agent name [OK ], File / Print and repeat as many times as necessary.

Q: I want to change the name at the bottom of the quotation and the telephone number.
A: Close the Quotation [ Contacts ], highlight the Agent (Quotation by) that contains your information [ Edit ], change the info and [ OK ].

Q: The price of a product I quoted is wrong. How do I determine if my prices are up to date?
A: Click on the menu: Help / About. Make a note of the program and database version. Go to the MIFAB web site to check whether your program and database are up to date. If your database and program are out of date, follow the update instructions. If they are, send an e-mail to support@mifab.com with details and we will fix your problem.

Q: What does the quantity field do?
A: It is used if you want to prepare a quotation which extends the cost of an item and the number of items you will order. There will also be a quotation total in this format.

Q: If I tick line 3 in the product screen, the first line is highlighted. Why?
A: That is a bug in software we purchased and the supplier won't fix it.

Q: I have finished my quotation and want to print it, but File / Print does not work.
A: If you are in the Print Preview screen, click the printer icon. Or go back to the Quotation screen and click File / Print.

Q: I want to find and quote a larger outlet size on the R1100 roof drain. The cross reference only shows me the 2,3,4in outlet conn. size.
A: The larger outlets (5in and 6in) cost more and are limited to certain connections. You have to find them by searching manufacturer "MIFAB" and look for series R1105,6 etc.

Q: I have applied the automatic discount, but one of the lines does not get the automatic number. Why?
A: If you have used the Override Price check box on the Edit Line / Price or the [ Apply Discount ] button on the cross reference screen, the automatic discount will NOT be applied.

Q: I want to give a specific price for the membrane clamp, but Kwik Quote uses the discount amount in the header.
A: There are two special text lines for quickly putting a special net price on a Membrane Clamp note. First, delete the Membrane Clamp note with the list price. Then click [Add Text] or [Insert Text]. You will find these lines by scrolling to the bottom of the list box. Select a text line, hit the [end] key on the keyboard, and type the dollar amount. [OK] will put in the line with your special net price.

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